
Inbound Call Center Leader
8 hours ago
A successful manager with 4-5 years of experience in different areas of call centers is required to lead our premium call center operations. The ideal candidate should have experience in Team Leadership, Assistant Management, or Managerial roles. This position demands strong analytical skills, business acumen, and excellent communication and interpersonal skills. Fluency in Urdu and English is a must, while another language is a plus.
Responsibilities and Expectations- Apply SOP, KPIs, and call center metrics to drive results
- Lead and motivate a team of customer service representatives
- Analyze data to identify trends and areas for improvement
- Develop and implement process improvements
This is an exciting opportunity for a seasoned professional to take on a leadership role in a dynamic call center environment.
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Inbound Call Center Supervisor
2 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeThe Inbound Call Center Supervisor plays a critical role in ensuring that our customers receive exceptional service. As part of our customer service team, you will be responsible for managing a team of customer service representatives, handling inbound calls, and processing orders.You will work closely with our team leaders to develop and implement...
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Inbound Call Center Worker
7 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeWe are seeking an Inbound Call Center Worker to join our team. As an Inbound Call Center Worker, you will be responsible for answering inbound calls from customers and providing them with information and services.Your primary goal will be to ensure that every customer interaction is positive and satisfactory. To achieve this, you will need to follow...
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Inbound Call Center Specialist
7 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Summary: As an Inbound Call Center Specialist, you will be the main point of contact for our clients, providing exceptional customer service and support.Duties and Responsibilities:Handle Incoming Calls: Manage inbound customer calls in a timely and efficient manner.Upsell Opportunities: Recognize opportunities to upsell our products and services to...
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Call Center Manager
8 hours ago
Karachi, Sindh, Pakistan beBee Careers Full timeLeading a team of professionals in a dynamic call center environment is an exciting opportunity for a skilled manager. With experience in various areas of call centers, preferably as a Team Leader or Assistant Manager, this role requires analytical skills to find the root cause of problems and apply SOP, KPIs, and call center metrics. A strong business...
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Lead Premium Call Center Operations
2 days ago
Karachi, Sindh, Pakistan beBee Careers Full time**Job Summary:**We are seeking an experienced manager to lead our premium call center operations. The ideal candidate will have 4-5 years of experience in various areas of call centers, preferably as a Team Leader or Assistant Manager.Key Responsibilities:Drive analytical decision-making by applying SOPs, KPIs, and call center metricsLead teams to achieve...
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Call Center Representative
7 days ago
Karachi, Sindh, Pakistan Anyphones Full timeCall Center Representative Anyphones, Pakistan The Call Center Representative manages customer service inquiries by providing accurate information, resolving customer issues, and following up as necessary. This includes taking inbound calls and answering customer inquiries by explaining products and services.Responsibilities:Greeting customers with a...
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Call Center Expert
2 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob SummaryThis Call Center Expert role involves handling inbound and outbound calls, engaging with clients and customers, and meeting and exceeding performance targets and KPIs. The ideal candidate will have excellent English communication skills, previous experience in a call center or customer service role, and the ability to work effectively in given...
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Call Center Expert
7 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeCall Center Operations ManagerThis is a challenging opportunity for an experienced call center professional to join our organization as an Assistant Manager. The successful candidate will have a minimum of 4 years of experience in inbound call centers, with a strong track record of improving customer satisfaction and reducing complaint levels.Key...
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Call Center Agents
7 days ago
Karachi, Sindh, Pakistan Binary Nest Solutions Full timeAt Binary Nest Solutions, we rely on knowledgeable professionals to interact with our valued customers who have questions or concerns. We're looking for a highly skilled call center representative to join our team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick learner who can memorize scripts and adapt them when...
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Call Center Agent
7 days ago
Karachi, Sindh, Pakistan Zihms Full timeZihms is seeking motivated and enthusiastic Call Center Representatives to join our dynamic team.As a representative, you will be responsible for handling inbound and outbound calls across various campaigns, providing exceptional customer service, and ensuring customer satisfaction.Job SpecificationAnswer incoming calls and respond to customer inquiries...