Customer Service Operations Manager

Assistant Manager of Customer SupportWe are seeking a dedicated professional to oversee customer support operations and ensure exceptional service delivery.Key Responsibilities:Oversee customer support operations.Manage and communicate with customers via email to resolve inquiries and issues promptly.Collaborate with other departments to enhance service...

The Assistant Manager CS role is a challenging opportunity for an experienced professional to lead and manage the daily operations of a support center.Key ResponsibilitiesPerformance Management: The successful candidate will be responsible for managing the daily operations of the support center, setting and meeting performance targets for speed, efficiency,...

Customer Support Manager - OperationsThis key role requires a strong leader who can drive operational excellence, optimize customer interactions, and ensure the highest levels of satisfaction. The ideal candidate will oversee daily customer interactions, optimize response times, and monitor ticketing systems and call logs.Key Responsibilities:Team...

Job DescriptionThe Assistant Manager will form a team that is driven to deliver exceptional customer experiences. The person will lead and manage the daily operations of the center, including meeting customer service targets and planning areas for improvement.Key Responsibilities:Daily Operations Management: Managing the support center's performance, setting...

Call Center Floor ManagerThis role is responsible for leading a team of Call Center Leads and overseeing call center operations to achieve performance goals. The ideal candidate should have excellent leadership skills and be able to motivate and coach their team members to improve productivity.Key ResponsibilitiesForecasting and Staffing: Forecast volumes of...

Providing customer services to Customers, by answering their queries, Request & Complaints as defined in the process.Responsible for achieving high customer satisfaction through high-quality service delivery.To ensure smooth and flawless helpline operations.Take accurate measures against customer complaints. Provide input to secure strategies for the...

Welcome to Callwave Outsource, a company specializing in streamlining taxi service operations. We offer call handling, ride dispatching, 24/7 support, and customized solutions for taxi businesses. Our vision is to empower taxi companies by managing backend operations, allowing them to focus on delivering excellent services to their customers.Role...

Get AI-powered advice on this job and more exclusive features.Continue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleDirect message the job poster from Sybrid Private Limited - A Lakson Group CompanySenior...

This role requires a strong leader who can drive operational excellence and optimize customer interactions.Key Responsibilities:Team Leadership & Performance ManagementCUSTOMER SUPPORT OPERATIONS AND QUALITY ASSURANCEKYC Compliance & Policy AdherenceProcess Optimization & ReportingDispute & Escalation ManagementTechnology & Tools ManagementThe ideal...

A leading organization in the logistics industry is seeking an experienced Service Center Manager to join their team.This role offers a unique opportunity to be part of a global provider of specialized transportation and logistics services, managing a flow of goods, funds, and information worldwide.The successful candidate will have a Degree in Management...