
Senior System Administrator
2 days ago
**Job Overview**
We are seeking a seasoned professional to join our team as a senior administrator of PeopleSoft systems.
This individual will be responsible for delivering top-notch post-sales support and solutions to our clients while serving as an advocate for their needs. Key responsibilities include resolving non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services.
The role involves interfacing with clients' IT staff regularly, either onsite or remotely, to resolve moderately complex technical problems related to the installation, maintenance, use, and repair/workarounds for our products.
We require a strong background in Oracle products and multiple platforms supported. The ideal candidate should possess extensive experience working independently with customers, exceptional communication skills, and a proven track record of achieving high customer satisfaction.
Preferred qualifications include a Bachelor's degree in Computer Science, Engineering, or equivalent experience, along with five years of related experience.
Key Skills and Qualifications:
- Extensive experience with Oracle's core products, applications, and tools
- Strong problem-solving skills with ability to work independently
- Exceptional communication and customer service skills
Attractive benefits package available for successful candidates.
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