Customer Service Liaison
2 days ago
The Front Desk Officer plays a vital role in providing exceptional customer service and ensuring the smooth operation of the office.
- Visitor Greetings: Welcoming visitors with a courteous and professional demeanor.
- Call Management: Directing incoming calls to the appropriate departments efficiently.
- Information Provision: Providing accurate information about the organization in response to inquiries.
- Reception Area Maintenance: Ensuring the reception area is clean, tidy, and well-presented.
- Appointment Coordination: Coordinating appointments and meetings as required by management.
- Administrative Support: Supporting various administrative tasks and providing assistance to other departments when necessary.
To be successful in this role, candidates should possess the following qualifications:
- Female candidate with 1-3 years of experience in a receptionist or similar role.
- Graduate degree from a recognized institution is preferred.
- Excellent interpersonal and communication skills are essential for both verbal and written interactions.
- The ability to multitask and manage time effectively in a fast-paced environment is crucial.
In this dynamic role, you will have the opportunity to develop your skills in customer service, communication, and time management, while contributing to the smooth operation of the office.
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