Client Liaison Officer

2 weeks ago


Lahore, Punjab, Pakistan beBeeCustomerService Full time 150,000 - 300,000

Job Title: Client Liaison Officer

Job Description

We are seeking a highly motivated and organized Client Liaison Officer to provide exceptional customer service and support to our valued clients.

The ideal candidate will possess excellent communication skills, be able to handle multiple tasks simultaneously, and maintain accurate records of client interactions.

  • Provide customers with accurate and timely information regarding travel services.
  • Handle incoming calls, emails, and chats from customers in an efficient and courteous manner.
  • Build rapport with customers and maintain relationships with them.
Key Responsibilities:
  1. Manage customer inquiries and resolve issues in a professional and courteous manner.
  2. Maintain accurate records of customer interactions and transactions.
  3. Collaborate with internal teams to ensure seamless delivery of services to customers.
Requirements

To succeed in this role, you will need the following skills and qualifications:

  • Excellent verbal and written communication skills in English.
  • Customer-focused and ability to handle customer inquiries and complaints professionally.
  • Good problem-solving and troubleshooting skills.
  • Ability to work efficiently under pressure and meet tight deadlines.
  • Proficiency in using computers and software applications.
Benefits

This is an exciting opportunity to join our dynamic team and develop your skills and expertise. We offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A collaborative and supportive work environment.


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