Liaison Coordinator

4 hours ago


Lahore, Punjab, Pakistan beBeeCustomerService Full time $32,000 - $55,000

About the Role:

As a Liaison Coordinator, you will be responsible for managing day-to-day interactions with clients and partners. This includes handling live calls, setting up accounts, making reservations, and conducting email marketing campaigns as requested by the Marketing Manager.

Key Responsibilities:

  1. Provide exceptional customer service by responding to client queries in a timely and professional manner.
  2. BUILD STRONG RELATIONSHIPS WITH PARTNERS AND CLIENTS through regular communication and proactive issue resolution.
  3. Identify and troubleshoot issues that may arise due to new requests or unexpected scenarios, such as flight delays or car breakdowns.
  4. Maintain a positive attitude and provide excellent service to meet productivity goals and exceed client expectations.
  5. Ensure seamless issue resolution by following up on client concerns until they are fully addressed.
  6. Provide actionable feedback to improve customer and chauffeur satisfaction, as well as process efficiency.


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