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Claims Operations Lead
8 hours ago
As the Claims Operations Lead, you will play a critical role in shaping the future of our Claims and Customer Success teams at SPERTON - Where Great People Meet. Your expertise in claims management, process optimization, and customer experience will enable you to drive business growth, enhance customer satisfaction, and improve operational efficiency.
Responsibilities:- Lead the development of policies and procedures to streamline claims processing and reduce turnaround times.
- Analyze claims data to identify trends, reduce risks, and improve efficiency.
- Collaborate with various departments (Sales, Operations, QA) to ensure a consistent and high-quality customer experience.
You will work closely with the QA team to ensure customer feedback is integrated into quality improvement initiatives, leverage data analytics tools to track performance metrics for both CX and Claims functions, and foster a customer-centric culture within the organization.
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Claims Operations Lead
5 days ago
Karachi, Sindh, Pakistan SPERTON - Where Great People Meet Full timeSenior Claims and Customer Success RoleAbout SPERTON - Where Great People Meet:We are seeking a talented professional to join our operations team as the Lead Claims and Customer Success Representative. This full-time onsite role will oversee the end-to-end user experience and claims processes, ensuring exceptional service delivery and operational...
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Claims Operations Director
5 days ago
Karachi, Sindh, Pakistan Atlantic Surveyors (Pvt.)Ltd Full timeWe are looking for an experienced Head of Insurance Survey and Claim Department to join our team at Atlantic Surveyors (Pvt.) Ltd.About the RoleThis is an excellent opportunity for an experienced professional to lead our insurance survey and claim department and contribute to our growth and success.Responsibilities and QualificationsManage insurance claims...
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Customer Experience Manager
5 days ago
Karachi, Sindh, Pakistan Sperton Global AS Full timeYou will be responsible for leading the claims and customer success team, driving customer experience excellence, and developing effective claims processes.
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Karachi, Sindh, Pakistan Sperton Global AS Full timeAs a seasoned professional in customer service and claims operations, you will oversee the end-to-end customer journey and lead the CX and Claims teams to deliver exceptional results.
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Claims and Customer Success Leadership
5 days ago
Karachi, Sindh, Pakistan Sperton Global AS Full timeJob Summary:\The Lead Claims and Customer Success Representative will oversee the end-to-end user experience and claims processes, ensuring exceptional service delivery and operational efficiency.\About Sperton Global:\Spertorn Global is a recruitment and consulting company with an international reach. We are committed to helping our clients achieve success...
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Survey and Claim Operations Manager
5 days ago
Karachi, Sindh, Pakistan Atlantic Surveyors (Pvt.)Ltd Full timeAtlantic Surveyors (Pvt.)Ltd is seeking a skilled Insurance Claims Manager to join our dynamic team.About the JobThe successful candidate will have expertise in insurance surveys, claim management, and report writing. Key responsibilities include conducting thorough insurance surveys, managing claims effectively, and developing business opportunities.As a...
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End-to-End Claims and CX Professional
5 days ago
Karachi, Sindh, Pakistan SPERTON - Where Great People Meet Full timeFull-Time Claims and Customer Experience RoleAbout the Position:This is a full-time onsite role that requires a proactive and detail-oriented professional with a user-centric mindset and strong background in claims management, process optimization, and customer experience.Responsibilities:Oversee the end-to-end user experience and claims processes, ensuring...
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Risk Assessment and Claim Manager
5 days ago
Karachi, Sindh, Pakistan Atlantic Surveyors (Pvt.)Ltd Full timeAtlantic Surveyors (Pvt.) Ltd is seeking an experienced Claims Operations Director to manage our insurance claims and develop business opportunities.About UsWe are a prominent survey company committed to providing exceptional services to our clients.Key ResponsibilitiesManage insurance claims and develop business opportunities in various sectorsPossess...
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Claims Head Karachi Position
5 days ago
Karachi, Sindh, Pakistan Mays Region - Modern Woodmen of America Full timeAbout UsMays Region - Modern Woodmen of America is a leading organization in the Banking industry. We are currently seeking an experienced Head of Claims to join our team.Job DescriptionThe ideal candidate will have a strong background in the Banking industry and be able to effectively manage claims. Key responsibilities include:Managing claims from start to...
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Claims Processing Professional
5 days ago
Karachi, Sindh, Pakistan Sybrid (Pvt) Ltd - A Lakson Group Company Full timeClaims Processing OpportunitySybrid (Pvt) Ltd, A Lakson Group Company, is seeking a skilled Charge Entry Specialist to join their team in Pakistan.The successful candidate will be responsible for accurately processing 60 claims per day, with a focus on maintaining a high level of accuracy (98%).The role requires strong organizational and time management...
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Claim Management and Growth Strategist
5 days ago
Karachi, Sindh, Pakistan Atlantic Surveyors (Pvt.)Ltd Full timeJoin our dynamic team as an Insurance Claims Manager and drive business growth and excellence.About the RoleThe successful candidate will have expertise in insurance surveys, claim management, and report writing. Key responsibilities include conducting thorough insurance surveys, managing claims effectively, and developing business opportunities.You will...
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Insurance Claims Business Leader
5 days ago
Karachi, Sindh, Pakistan Atlantic Surveyors (Pvt.)Ltd Full timeWe are a leading survey company seeking an experienced Insurance Claims professional to drive business growth and excellence.About the RoleThe ideal candidate will possess expertise in insurance surveys, claim management, and report writing. As a key member of our team, you will be responsible for conducting thorough insurance surveys and managing claims...
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Karachi, Sindh, Pakistan Sperton Global AS Full timeWhat You Will Achieve:\\Streamline claims processing and reduce turnaround times through process optimization.\Improve customer satisfaction and loyalty by delivering exceptional service and experiences.\Drive business growth through data-driven insights and strategic decision-making.\Develop and implement effective training programs to enhance team...
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Insurance Claims Management Professional
5 days ago
Karachi, Sindh, Pakistan Atlantic Surveyors (Pvt.)Ltd Full timeWe are Atlantic Surveyors (Pvt.) Ltd, a prominent survey company seeking an experienced Insurance Claims/Marketing Manager to lead our team.Key ResponsibilitiesThe ideal candidate will possess skills in Insurance Survey, Claim Management, and Report Writing. Strong industry connections and resourcefulness in developing business in Fire, Marine, Motor, and...
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Senior Manager Insurance Operations
5 days ago
Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full timeJob Title: Senior Manager Insurance OperationsSui Southern Gas Company Limited seeks an experienced insurance professional to lead the insurance function. The ideal candidate will have at least 10 years of experience in insurance management, preferably with a degree in Finance, Accounts or Business Administration.About the Role:Insurance Function Leadership:...
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Operational Efficiency Specialist
7 hours ago
Karachi, Sindh, Pakistan SPERTON - Where Great People Meet Full timeThe Operational Efficiency Specialist will play a key role in driving business growth, enhancing customer satisfaction, and improving operational efficiency at SPERTON - Where Great People Meet. This specialist will oversee the end-to-end user experience and claims processes, ensuring exceptional service delivery and operational efficiency.Main Tasks:Develop...
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Operations and Technical Wing Deputy Head
3 days ago
Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full timeJob Description:The Deputy Chief Manager – Operation and Technical Wing is responsible for overseeing the company's technical operations, ensuring compliance with regulatory requirements, and implementing policies and procedures to optimize claim assessment and resolution.Key Responsibilities:Prepare and review claims for gas theft cases.Coordinate with...
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Technical Operations Manager
3 days ago
Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full timeJob Requirements:Qualifications and Experience:An MBA or BBA degree with a minimum of 6 years of experience in the field of operations management is required.Responsibilities:Manage the preparation of claims for gas theft cases.Coordinate with customers to resolve claims.Review all cases before presenting them to the Claim Assessment Committee.Develop and...
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Insurance Customer Experience Specialist
5 days ago
Karachi, Sindh, Pakistan SPERTON - Where Great People Meet Full timeClaims and CX Leadership OpportunityAbout the Job:We are looking for an experienced professional to lead our claims and customer experience functions. As the Lead Claims and Customer Success Representative, you will be responsible for designing, monitoring, and improving customer journeys across all touchpoints.Responsibilities:Collaborate with various...
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Customer Success Manager
7 hours ago
Karachi, Sindh, Pakistan SPERTON - Where Great People Meet Full timeWe are seeking a seasoned professional to lead our Claims and Customer Success teams at SPERTON - Where Great People Meet. As the Customer Success Manager, you will oversee the end-to-end user experience and claims processes, ensuring exceptional service delivery and operational efficiency.Key Responsibilities:Design, monitor, and improve customer journeys...