
Customer Experience Liaison
24 hours ago
The ideal candidate will be the frontline champion for clients, delivering exceptional support and ensuring customer satisfaction.
Key Responsibilities- Taking ownership of the customer experience by channeling passion for customer service and comprehensively resolving issues while collaborating with different teams.
- Staying up-to-date on information across multiple tools and keeping customers engaged.
- Effectively communicating with differing audiences and adapting communication style accordingly.
- Managing time effectively and showcasing ability to multi-task, organize and prioritize in a fast-paced environment.
- Bachelor's degree from a reputable institution.
- Minimum 0 – 2 years of experience in client communication.
- Strong written and verbal communication skills, sound knowledge of telephone etiquette and understanding of customer service principles.
- A dynamic work environment that encourages growth and development.
- Demonstrate a passion for delivering exceptional customer experiences.
- Showcase ability to adapt to changing situations and priorities.
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Customer Experience Liaison
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Customer Service Liaison
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Customer Service Liaison
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