Care Executive

19 hours ago


Lahore, Punjab, Pakistan beBee Careers Full time

We are seeking a highly skilled and dedicated Care Executive to join our team, responsible for providing top-notch customer care and support.

This is an exciting opportunity for a results-driven individual who can make a real difference in the lives of our customers.

Key Responsibilities:

  • Customer Engagement: Develop and maintain strong relationships with customers, understanding their needs and preferences.
  • Troubleshooting: Identify and resolve customer issues efficiently, utilizing strong analytical and problem-solving skills.
  • Collaboration: Work closely with internal teams to ensure seamless resolution of customer issues.
  • Quality Assurance: Monitor and improve customer satisfaction levels, identifying areas for improvement.

Requirements:

  • Education: A minimum of a graduate degree from a recognized university.
  • Language Proficiency: Fluent English and Urdu language skills, with a neutral accent.
  • Previous Experience: At least 6 months to 1 year of experience in customer-facing roles.
  • Remuneration and Benefits: Competitive salary and performance-based incentives.
  • Flexibility: Ability to adapt to rotational shifts and potential option to work from home after 6 months of successful performance.

If you are a driven and empathetic individual who is committed to delivering exceptional customer experiences, we invite you to apply for this rewarding role.



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