Digital Transformation Leader

18 hours ago

Hyderabad City Taluka, Pakistan beBeeAccount Full time 1,200,000 - 1,500,000
Technical Account Manager

We are seeking a seasoned Technical Account Manager to join our team. The successful candidate will be responsible for overseeing and owning a portfolio of customer accounts.

As part of a Customer Success Team, you will work closely with the Customer Success Manager and Delivery Manager on multiple accounts to ensure that customers achieve their goals in their digital transformation journey.

You will be the primary technical contact and advisor to our customers throughout their journey of implementing our platform.

To succeed in this role, you should be a tech-savvy professional with excellent communication skills, able to explain complex technical details to a non-technical audience.

The ideal candidate will have a solid technical background, with hands-on experience building and designing enterprise software.

Experience with most of our technology stack, including Java, Spring, Maven, Gradle, Angular, Kotlin, Cloud Deployments, Docker, Kubernetes, and Swift, is highly desirable.

A strong understanding of technical architectures and Agile methodologies is also essential.

The successful candidate will hold a BSc/MSc degree in Computer Science or a relevant field and be fluent in English.

  • Define and drive customer technical strategies;
  • Address product-related queries in a timely manner;
  • Travel to clients and build strong relationships with key stakeholders;
  • Become an internal advocate for the client and bring their voice into the organization;
  • Identify opportunities for improved product adoption;
  • Provide guidance on best practices for custom components;
  • Help customers align their requirements with our R&D roadmap;
  • Analyze customer needs and suggest upgrades or additional features;
  • Collaborate with Technical Support, Product Engineering, and Project Implementation teams to ensure successful implementations.
What We Are Looking For:
  • 10+ years of overall experience and 5 years of Technical Account Management experience;
  • Excellent written, verbal, and presentation skills;
  • Solid technical background with hands-on experience building and designing enterprise software;
  • Experience with most of our technology stack;
  • Strong understanding of technical architectures and Agile methodologies;
  • BSc/MSc degree in Computer Science or a relevant field;
  • Fluent in English.
About You:

We offer a dynamic and supportive work environment, with opportunities for growth and development.

You will have the chance to work with a talented team of professionals and make a real impact on our customers' success.

If you are a motivated and experienced Technical Account Manager looking for a new challenge, we encourage you to apply.

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