
Expert Dispatch Agents Wanted
3 days ago
We are seeking experienced Sales Agents to join our team and excel in dispatch management, customer service, and sales growth.
Your role will involve:
- Coordinating between sales teams, customers, and delivery personnel to ensure timely and efficient delivery of services.
- Handling customer inquiries, resolving issues, and providing updates on order status.
- Managing and optimizing the dispatch process to drive sales growth.
Key Responsibilities:
Order ManagementProcess and manage incoming orders efficiently, ensuring accurate data entry and timely dispatch of services.
Customer InteractionServe as the primary point of contact for customers, addressing inquiries, resolving issues, and providing updates on order status.
Coordination and CommunicationLiaise between sales teams, dispatch personnel, and customers to ensure smooth and effective communication.
Sales Support and UpsellingAssist in identifying sales opportunities, upselling services, and supporting sales initiatives through dispatch operations.
Tracking and ReportingMonitor and track dispatch performance metrics, generate reports, and provide insights for continuous improvement.
Problem ResolutionAddress and resolve any dispatch-related issues or delays, ensuring minimal disruption to customer service.
Maintain accurate records of all dispatch activities, including customer interactions, order details, and delivery status.
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