Secure Password Recovery Expert

3 days ago

Gujujranwala City Tehsil, Pakistan beBeePasswordRecovery Full time 4,000,000 - 8,000,000
Job Title:

The role of a Password Recovery Specialist is available to assist taxpayers and internal users in recovering or resetting their login credentials for the Federal Board of Revenue.

Responsibilities:
  • Assist taxpayers in securing password recovery processes that are secure and efficient.
  • Verify the identity of applicants using established verification protocols before granting access to password recovery.
  • Provide guidance on resolving issues related to account access or login credentials.
  • Maintain accurate records of recovery requests and resolutions for audit purposes.
  • Offer education to taxpayers on secure password practices to prevent future account access issues.
Required Skills:
  • Strong communication skills in both Urdu and English with an emphasis on customer service.
  • Familiarity with FBR systems.
  • Knowledge of tax-related terminology and concepts.
Key Competencies:
  • Attention to detail and accuracy in work.
  • Customer-focused approach with patience and empathy.
  • Ability to work independently and collaborate effectively as part of a team.

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