Sales and Customer Service Representative

2 weeks ago


Karachi, Sindh, Pakistan beBee Careers Full time
About the Role

We are seeking a highly skilled professional to join our team as a Telesales Specialist.

The successful candidate will be responsible for delivering exceptional customer service, effective communication, sales, and training tasks on a daily basis.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions in a timely and professional manner.
  • Sales: Identify new business opportunities, build relationships with clients, and negotiate sales agreements.
  • Training: Develop and deliver training programs to enhance the skills and knowledge of colleagues and clients.
Requirements

To succeed in this role, you will need:

  • Customer Service and Customer Support skills: Provide top-notch support to clients via phone or email.
  • Sales skills: Meet and exceed sales targets by identifying and pursuing new business opportunities.
  • Excellent interpersonal and problem-solving skills: Build strong relationships with clients, colleagues, and management while resolving complex issues efficiently.
  • Ability to work in a fast-paced environment: Manage multiple tasks, prioritize responsibilities, and adapt to changing circumstances quickly.
  • Previous experience in telesales or a similar role: A plus, but not essential.


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