
Reliable Systems Engineer
6 days ago
As a Trainee Officer – Site Reliability Engineer, you will be responsible for monitoring and supporting critical backend systems and services.
The role involves participating in round-the-clock monitoring and support of these systems, as well as reacting to alarms and incident reports within 5 minutes.
You will be required to perform triage, follow standard operating procedures, and attempt resolution. Escalation of unresolved or severe incidents to the appropriate development teams or management is also necessary.
This position requires close collaboration with external partners when incidents involve interconnected systems.
Key Responsibilities- Participate in 24/7 monitoring and support of critical backend systems and services
- React to alarms and incident reports within 5 minutes
- Perform triage, follow SOPs/playbooks, and attempt resolution
- Escalate unresolved or severe incidents to the appropriate teams
In addition to technical skills, this role requires strong communication and teamwork abilities, as well as adaptability and eagerness to learn.
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Trainee Officer – Site Reliability Engineer
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