Service Delivery Expert

3 days ago


Hyderabad City Taluka, Pakistan Dupont Full time

Company Overview

DuPont is a leading global company that empowers the world with essential innovations to thrive. Our purpose is to provide solutions that make a difference in people's lives. We are committed to working on things that matter, such as providing clean water, producing materials for everyday technology devices, and protecting workers around the world.

Job Summary

The Service Delivery Leader for Accounts Payables will oversee the delivery of accounts payable services from the Shared Services Center. This role is responsible for ensuring the efficient processing of high-volume invoice transactions and the effective management of accounts payable processes for various Legal Entities, across global locations.

Key Responsibilities

  • Leadership & Management:
    • Lead and manage the Accounts Payable team, providing guidance, support, and development opportunities.
    • Act as the primary point of contact for internal and external stakeholders regarding accounts payable services.
  • Strategic Planning & Execution:
    • Develop and implement a strategic roadmap for the Accounts Payable function that aligns with the organization's overall goals.
    • Develop strategies that support operational efficiencies, cost reductions, and service enhancements within the accounts payable space.
  • Process & Performance Management:
    • Ensure accurate and timely processing of vendor invoices, employee expense claims, and other AP transactions.
    • Track and report on key performance indicators (KPIs) to ensure the team meets performance standards.
  • Compliance and Controls:
    • Ensure compliance with internal controls, corporate policies, and local regulations related to accounts payable.
    • Manage risk associated with accounts payable processes, including fraud prevention and audit processes.
  • Stakeholder Engagement:
    • Collaborate with cross-functional teams including procurement, finance, and legal to optimize the accounts payable function.
    • Build and maintain relationships with vendors and service providers.
  • Process Excellence & Improvement:
    • Identify and implement process improvements to enhance efficiency and effectiveness.
    • Conduct analysis and benchmarking to identify opportunities for enhancing accounts payable processes and technology utilization.
  • Audit Support:
    • Provide support during financial audits and ensure all transactions are recorded in accordance with GAAP.
  • Talent Development:
    • Foster a culture of continuous learning and professional development within the team. Identify training needs and develop appropriate training programs for the AP team.

Qualifications

  • Education: Bachelor's degree in Accounting and Finance. Master's degree or professional qualification (CMA, CPA, etc.) is a plus.
  • Experience: Minimum of 20 years of experience in accounts payable or a related financial role, with at least 7-8 years in a leadership position.
  • Skills: Strong leadership and management skills, excellent communication and interpersonal skills, proficiency in accounting software (e.g., SAP, Oracle), and a solid understanding of GAAP and SOX requirements.


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