Senior IT Support Specialist

19 hours ago


Rawalpindi, Punjab, Pakistan beBeeNetwork Full time
Job Description

We are seeking a highly skilled IT Officer to join our team. The successful candidate will be responsible for providing technical support to employees, including troubleshooting hardware and software issues and assisting with IT-related inquiries.

The ideal candidate will have a strong background in IT, with experience in setup, configuration, and maintenance of computers, printers, CCTV, NVR, and other IT equipment. They will also be able to install, update, and configure software applications and operating systems on employee devices.

Additionally, the successful candidate will work closely with the team to ensure the security of all VOIP devices and servers, provide support for VOIP telephone systems, including softphones and PBX.

The IT Officer will also be responsible for maintaining and troubleshooting network connections, including Wi-Fi, VPN, Firewall, and LAN setups.

Required Skills and Qualifications

To be successful in this role, you will need:

  • Excellent written and verbal communication skills
  • Strong problem-solving and troubleshooting abilities
  • Ability to remain calm and professional under pressure
  • Ability to work independently and as part of a team
  • Comfortable with technology and ability to quickly learn new systems
  • Positive attitude and commitment to providing excellent IT-related support

CCNA, MCSA, and CompTIA ++ training certifications are preferred.

Benefits

As an IT Officer, you will enjoy a range of benefits, including:

Shift timings: 1:00pm-9:00pm or 2:00pm-10:00pm

Location: DHA 1 Sector F Rwp

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