Customer Service Management Expert

7 days ago


Gujranwala, Punjab, Pakistan United Engineers Ltd. Full time
Service Excellence

As a Customer Service Management Expert, you will be responsible for leading our front office team and delivering exceptional services to our guests.

Your key responsibilities will include managing VIP arrivals, handling security issues and coordinating team work schedules.

Main Tasks:

  1. Manage VIP arrivals and security issues
  2. Liaise with other executives or managers to satisfy guests' requests
  3. Supervise and guide the front office team
  4. Coordinate team work schedules
  5. Analyse market trends and suggest improvements


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