
Buyer Lifecycle Optimization Specialist
6 days ago
This is a unique opportunity to work as a Buyer Lifecycle Manager in a fast-paced and dynamic environment.
- Bachelor of Business Administration
In this role, you will be responsible for leading initiatives to improve buyer satisfaction, retention, and engagement at each lifecycle stage. You will also be working closely with cross-functional teams to ensure alignment of strategies and an integrated approach to enhancing the buyer experience.
Key Responsibilities- Design and Implement Strategies: Develop and implement data-driven strategies to optimize the buyer lifecycle, from acquisition through retention and advocacy.
- Collaborate with Cross-Functional Teams: Work closely with Operations, Commercial, and Customer Service teams to ensure alignment of strategies and an integrated approach to enhancing the buyer experience.
- Develop and Manage Campaigns: Develop and manage campaigns targeting specific stages in the buyer journey, ensuring they are personalized and optimized for retention and advocacy.
- Track KPIs and Monitor Performance: Track key performance indicators (KPIs) related to buyer behavior, retention, lifetime value, and campaign effectiveness.
- Analyze Buyer Data: Conduct thorough cohort analysis to identify trends and segment opportunities, and apply insights to refine lifecycle strategies.
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