Help Desk Assistant

4 days ago


Karachi, Sindh, Pakistan beBee Careers Full time

Customer Service Representative Job Summary

Job Requirements
  • Excellent written communication skills with a strong command of grammar and spelling.
  • Proficient in using computers and familiar with chat and messaging platforms.
  • Ability to multitask effectively and handle multiple chat conversations simultaneously.
  • Empathy, patience, and a customer-focused attitude.
Job Description
  • Provide exceptional customer service to clients via online chat and messaging platforms.
  • Responsible for resolving customer complaints and issues in a timely and professional manner.
  • Document customer interactions and maintain accurate records.
  • Meet or exceed performance targets, including response time, customer satisfaction scores, and chat volume goals.


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