Customer Service Operations Manager

4 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

Customer Service Excellence Wanted

About the Role:

We're looking for a seasoned Customer Service Manager to join our team and drive customer satisfaction to new heights.

The ideal candidate will have a strong background in customer-facing roles, with a proven ability to motivate and inspire teams to deliver exceptional results.

Main Responsibilities:
  1. Develop and implement customer-centric strategies to drive growth and revenue
  2. Lead cross-functional teams to achieve business objectives
  3. Maintain and improve customer relationships through effective communication and issue resolution
  4. Stay up-to-date with industry trends and best practices to inform business decisions
Essential Skills:
  • Minimum 5 years' experience in customer service management
  • Proven track record of achieving customer satisfaction targets
  • Strong leadership and communication skills
  • Ability to work in a dynamic environment and adapt to change


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