
Support Services Representative
2 weeks ago
Key Responsibilities:
As a Customer Support Specialist, you will play a critical role in expanding our customer base by understanding customer needs and providing appropriate solutions. Key responsibilities include:
- Handling Inbound/Outbound Calls:
- Assisting customers and ensuring customer satisfaction.
- Building Strong Relationships:
- Documenting customer interactions accurately.
Requirements:
- An intermediate degree is preferred.
- Proven experience in customer service.
- Strong communication and interpersonal skills.
- Proficiency in CRM software and sales tools.
Benefits Package:
- A competitive salary.
- Professional development opportunities.
- Career advancement possibilities.
- Recognition programs.
Work Environment:
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