Travel Industry Sales Professional

3 days ago

Lahore, Punjab, Pakistan beBeeCustomerService Full time £25,000 - £35,000

Job Opportunity:

We are seeking a highly skilled Travel Sales Specialist to join our team. As a key member of our sales department, you will be responsible for providing exceptional customer service and assisting customers in finding the best travel options.

Key Responsibilities:
  • Actively engage with customers via various communication channels to understand their travel requirements and preferences.
  • Provide personalized travel advice and offer tailored solutions to ensure seamless and enjoyable booking experiences.
  • Stay up-to-date with the latest airline offers, travel trends, and industry developments to ensure accurate and relevant information for customers.
  • Handle booking inquiries, process payments, and issue tickets efficiently and accurately.
  • Follow up with customers post-booking to confirm details and provide additional assistance.
  • Collaborate closely with the sales team and other departments to achieve company objectives.
  • Maintain a comprehensive understanding of the company's booking system and policies to provide exceptional customer service.
  • Assist in resolving customer complaints and issues in a professional and timely manner.

Requirements:

  • Proven experience in a sales or customer service role, preferably within the travel industry.
  • Outstanding communication skills and a strong command of the English language.
  • Excellent interpersonal skills and the ability to connect with customers to understand their needs.
  • In-depth knowledge of travel destinations, airline routes, and current trends in the travel industry.
  • Familiarity with reservation systems and booking platforms is a plus.
  • Strong computer literacy and proficiency in Microsoft Office applications.
  • Attention to detail and accuracy in handling booking inquiries, payments, and ticketing processes.
  • Ability to work under pressure and meet sales targets while maintaining a positive attitude.
  • Flexibility to work on a rotating schedule, including weekends and holidays, to accommodate customer demands.

What We Offer:

  • A dynamic and supportive work environment that fosters growth and development.
  • The opportunity to work with a talented team of professionals who share your passion for travel and customer service.
  • A competitive compensation package and benefits that reflect your value to the organization.

About Us:

Our organization is committed to delivering exceptional customer experiences and exceeding customer expectations. We are dedicated to providing our employees with the tools, training, and support needed to succeed in their roles.

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