Insurance Retention Specialist

21 hours ago


Lahore, Punjab, Pakistan Adamjee Life Full time

About the Role:

The Insurance Retention Specialist will lead the strategy, development, and execution of initiatives to enhance customer retention and drive persistency in premiums. This role involves collaboration with cross-functional teams to ensure long-term customer satisfaction and loyalty.

Key Responsibilities:

  • Develop and implement strategies to reduce policy lapses and increase premium payments
  • Collaborate with Sales, Claims, and Customer Service teams to ensure seamless customer experience
  • Analyze data to identify trends and areas for improvement in customer retention
  • Communicate effectively with stakeholders to achieve business objectives

Requirements:

  • Bachelor's/Master's degree along with certification in insurance (added advantage)
  • Minimum 8-10 years of experience in the life insurance industry with at least 5 years in a supervisory/managerial role
  • Strong analytical and problem-solving skills, communication and interpersonal skills, and team management capabilities


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