Customer Service Representative

2 hours ago

Lahore, Punjab, Pakistan beBeeReceptionist Full time 500,000 - 800,000

Are you a customer service professional seeking a challenging role? Look no further As a Front Desk Coordinator, you will be the first point of contact for our visitors and internal staff.

Key Responsibilities:
  • Greet and Assist Visitors:
  • Manage front desk operations including incoming calls, appointment scheduling, and visitor logs.
  • Maintain a Clean Environment:
  • Ensure cleanliness and organization of the front desk and reception area at all times.
  • Coordinate with Teams:
  • Manage meeting room bookings and coordinate with office staff for visitor needs.
  • Respond to Inquiries:
  • Respond to front desk inquiries and route them to appropriate departments efficiently.
  • Support Administrative Tasks:
  • Support administrative tasks as and when required.
Qualifications:
  • A minimum Bachelor's degree or equivalent qualification.
  • At least 3 years of proven experience in a front desk or coordination role, preferably in a corporate environment.
  • Excellent Communication Skills:
  • Excellent verbal and written communication skills.
  • Strong Interpersonal Skills:
  • Strong interpersonal skills and a pleasant, approachable demeanor.
  • High Attention to Detail:
  • High attention to detail, time management, and multitasking abilities.
  • Punctuality and Reliability:
  • Punctual, reliable, and exhibit a high level of ownership and accountability.
  • Proficiency in Microsoft Office:
  • Proficiency in Microsoft Office and basic administrative tools.

Ideal Candidate Traits:

  • Smart, alert, and composed under pressure.
  • Ability to handle confidential matters discreetly.
  • Strong Sense of Workplace Hygiene:
  • Strong sense of workplace hygiene and organizational discipline.
  • Self-Motivated:
  • Self-motivated with a customer-service mindset.

About Us:

We are a dynamic and innovative company that values collaboration and growth. Our team is passionate about delivering exceptional customer experiences.

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