
General Manager for Genset Operations
3 days ago
Welcome to FAE Pvt. Ltd., where you can leverage your skills to contribute to several projects with prominent banking and telecom companies in Pakistan.
We're looking for a seasoned General Manager for Operations, specifically focusing on generator maintenance and operations throughout the country.
The successful candidate will bring 10 years of experience and a strong academic and professional record.
Job Specifications- Responsible for overseeing genset site operations nationwide.
- Management of KPIs and SLAs for multiple clients.
- Fostering strong client relationships and ensuring satisfaction.
- Designing and implementing operational and maintenance processes.
- Incident handling and relationship management.
- Strategic decision-making on client-escalated issues.
- Leading performance management for service delivery.
- Budget control and performance monitoring.
- Setting KQI/KPI/SLA targets.
- Client meetings and quality assurance.
- New project assistance from a management perspective.
- Collaboration with customer management for network improvement initiatives.
- Project monitoring and quality control.
- Regular network operations and performance monitoring.
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