Collection Specialist

3 days ago

Lahore, Punjab, Pakistan beBeeCommunication Full time 2,500,000 - 5,000,000
Job Summary

This position requires a skilled professional with exceptional organizational and communication skills. As a Recovery Officer, you will be responsible for facilitating interactions with customers regarding payment reminders, project updates, and handling customer inquiries.

The ideal candidate will possess strong interpersonal skills, ability to work in a fast-paced environment, and excellent time management skills. Key responsibilities include making daily calls, emails, SMS, and WhatsApp messages to customers to provide reminders of upcoming payments and amounts overdue.

  • Making regular contact with customers via phone, email, and messaging platforms to remind them of impending payments and outstanding balances.
  • Sending project updates to customers and responding to their queries in a timely manner.
  • Preparing and sending notices to customers who have defaulted on their payments.
  • Coordinating closely with the accounts receivable team to ensure accurate booking of received and receivable amounts.

Key Skills:

  • Exceptional communication and interpersonal skills.
  • Strong organizational and time management abilities.
  • Ability to thrive in a dynamic environment.
  • High level of accuracy and attention to detail.

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