Training and Development Specialist

2 weeks ago

Karachi, Sindh, Pakistan beBeeDevelopment Full time
Job Title

We are seeking a skilled professional to take on the role of Training and Development Executive. In this position, you will be responsible for designing and implementing training programs that cater to diverse teams.

About the Role

This is an exciting opportunity for someone with expertise in creating engaging training content and conducting impactful training sessions. As a Training and Development Executive, you will work closely with department heads and experts to identify skill gaps and develop targeted interventions.

  • Key Responsibilities:
  • Create tailored training programs for diverse teams.
  • Develop engaging training content including presentations, e-learning modules, and interactive activities aligned with learning objectives.
  • Conduct impactful in-person and virtual training sessions, workshops, and webinars.
  • Identify skill gaps, create targeted interventions, and enhance employee competencies.
  • Lead structured onboarding for new hires, introducing them to culture, processes, and expectations.
  • Collaborate with managers to address performance gaps and design improvement plans.
  • Manage the learning management system, tracking progress and generating reports.
  • Stay updated on industry best practices for innovative and effective training.
  • Gather participant feedback, evaluate effectiveness, and refine training approaches.
Requirements

To succeed in this role, you will need the following skills and qualifications:

  • Contractual Agreement: 3 months contract.
  • Rotational Shifts: Rotating shifts may apply.
  • Experience: 1+ years of experience in customer support trainings.
  • Intellectual Skills & Communication: Strong intellectual skills and communication skills (written & verbal).
  • Leadership: Leadership skills, able to work without supervision.
  • Project Management & Strategic Management: Project management and strategic management skills.
  • Time Management: Excellent time management skills.
Benefits

This role offers various benefits, including:

  • Entry-Level Opportunity: Entry-level position available.
  • Contract Employment: Contract employment type.
  • Training and Customer Service: Job function: Training and Customer Service.

Please note that referrals can increase your chances of interviewing at ibex by 2x.

This job description has been reformatted to improve clarity and readability. The key responsibilities, requirements, and benefits have been highlighted to make it easier for candidates to understand the role and its demands.

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