
Service Delivery Professional
2 days ago
Provide top-notch customer care by promptly responding to client inquiries via various channels.
- Offer expert assistance with product selection and provide accurate information about pricing, availability, and specifications.
- Process and manage client orders, ensuring timely delivery and satisfaction.
- Resolve customer complaints in a professional and timely manner.
- Minimum 2 years of experience in customer service, preferably in the electrical/electronic manufacturing industry.
- Excellent communication skills, both verbal and written.
- Strong problem-solving and decision-making abilities.
- Ability to prioritize tasks and handle multiple client inquiries simultaneously.
- Familiarity with CRM software and customer service tools.
- Attention to detail and accuracy in handling client information.
- Ability to remain calm and professional in challenging situations.
The ideal candidate will be proactive and self-motivated, with a strong desire to exceed client expectations.
Industry Expertise:The successful candidate should have knowledge of the electrical/electronic manufacturing industry and stay updated on product knowledge and industry trends.
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