Service Delivery Specialist

2 days ago

Islamabad, Islamabad, Pakistan beBeeCustomerSupport Full time 600,000 - 900,000

Job Summary:

We are seeking a skilled and detail-oriented Customer Support Professional to join our team. As a key member of our customer support unit, you will play a vital role in ensuring exceptional service delivery to our clients.

Key Responsibilities:
  • Resolve customer complaints and concerns via phone, email, or chat
  • Provide administrative support, including data entry and document management
  • Answer incoming calls, respond to emails and messages, and direct customer inquiries to the relevant department
  • Maintain accurate records of customer interactions and correspondence
  • Collaborate with the admin manager on administrative tasks and special projects

Requirements:

Strong communication skills, both written and verbal, are essential for this role. Additionally, strong problem-solving skills, attention to detail, and ability to work under pressure are necessary. Proficiency in Microsoft Office applications, particularly Word and Excel, is mandatory. Fluency in English is also required.

What We Offer:

A competitive compensation package, comprehensive training, and opportunities for professional growth and development make this a rewarding career choice.

Benefits:

The selected candidate will enjoy a range of benefits, including flexible working hours, paid time off, and access to ongoing education and training programs.

Why Choose Us?

Our company values its employees and strives to create a positive and supportive work environment. We encourage collaboration, innovation, and creativity, and offer opportunities for advancement and career progression.

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