Senior Systems Resolution Expert

12 hours ago

Islamabad, Islamabad, Pakistan beBeeTechnical Full time 4,000,000 - 8,000,000

We are seeking a skilled professional to fill the role of Technical Services Specialist.

Key Responsibilities:
  • Resolve complex product, system, or integration issues through thorough analysis and troubleshooting techniques.
  • Collaborate with technical teams to address bugs, product limitations, or deep technical issues that hinder efficient support processes.
  • Analyze recurring issues and propose solutions to improve overall performance and efficiency.

Requirements:

  • Proven experience in a Technical Support role, preferably in a SaaS or technology-driven environment.
  • Familiarity with API workflows, system logs, and general troubleshooting methodologies.
  • Excellent communication skills with the ability to articulate complex technical concepts in a clear and concise manner.

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