
Customer Service Manager
24 hours ago
This role is critical to ensuring effective management of all customer interactions related to site services.
- Key Responsibilities:
- Serve as the primary contact for handling customer complaints across all product categories, investigating and resolving complaints in a timely manner with root cause analysis.
- Maintain proactive communication with customers regarding their concerns, updates, and resolutions.
- Provide consistent, empathetic, and professional service, turning complaints into positive brand experiences.
- Reporting & Analysis:
- Maintain a comprehensive log of complaints, resolutions, and recurring issues.
- Share weekly/monthly complaint trends and insights with management to support product/service improvement.
- Process Improvement & Quality Feedback:
- Identify process gaps and recommend solutions to prevent complaint recurrence.
- Work closely with quality control, design, production, and delivery teams to improve customer satisfaction.
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Customer Services Manager
6 days ago
Islamabad, Islamabad, Pakistan Flyjinnah Full timeJoin to apply for the Customer Services Manager role at Fly JinnahJoin to apply for the Customer Services Manager role at Fly JinnahJob PurposeTo manage, monitor and review Fly Jinnah daily activities in the respective station ensuring safety, security, on time performance, efficiency, and smooth workflow in line with Company's policies and regulatory...
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Customer Services Manager
6 days ago
Islamabad, Islamabad, Pakistan Fly Jinnah Full timeJob PurposeTo manage, monitor and review Fly Jinnah daily activities in the respective station ensuring safety, security, on time performance, efficiency, and smooth workflow in line with Company's policies and regulatory requirements. Also, to establish effective business relations with civil aviation and governmental authorities as well as GHAs and GSAs to...
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Senior Customer Service Manager
1 day ago
Islamabad, Islamabad, Pakistan beBeeCustomerSupport Full time 6,000,000 - 9,000,000We are seeking a dedicated professional to oversee customer support operations and ensure exceptional service delivery.Key Responsibilities:To manage and communicate with customers via emails and resolve inquiries and issues promptly.To collaborate with other departments to enhance service quality and prepare reports to monitor performance...
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Customer Services Specialist
4 days ago
Islamabad, Islamabad, Pakistan Vantage Digital Full timeAs a customer service specialist, you'll respond to customer inquiries, guide customers through the purchasing process, make product or service recommendations, and resolve complaints or technical concerns.ResponsibilitiesMust be happy and confident in addressing customer concernsInspire confidence in our customersManage incoming customer requests and...
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Customer Service Representative
2 weeks ago
Islamabad, Islamabad, Pakistan Codistan Ventures Full timeDirect message the job poster from Codistan VenturesHR Professional | Public Administration | HR Operations & Compliance| Talent Acquisition & Recruitment | ODOO HRM & Payroll SpecialistWe are looking for a Entry level Customer Chat Support Representative, who will act as a liaison, provide product/services information and resolve any emerging problems that...
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Customer Service Ambassador
1 week ago
Islamabad, Islamabad, Pakistan beBeeCallCenter Full time 600,000 - 800,000About the RoleSkill development and professional training are at the core of our institution's mission. Our goal is to equip individuals with the expertise needed to excel in various industries and meet international job market standards.Job SummaryThis is a full-time on-site position for a Call Center Assistant located in Islamabad. The successful candidate...
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Customer Service Representative
2 weeks ago
Islamabad, Islamabad, Pakistan Codistan Full timeDirect message the job poster from Codistan VenturesHR Professional | Public Administration | HR Operations & Compliance | Talent Acquisition & Recruitment | ODOO HRM & Payroll SpecialistWe are looking for an entry-level Customer Chat Support Representative, who will act as a liaison, provide product/services information, and resolve any emerging problems...
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Customer Service Representative
17 hours ago
Islamabad, Islamabad, Pakistan Textar Technologies Full timeJob DescriptionThe primary role of the customer service representative is to interact with customers to address their concerns, answer their questions, and assist them with their needs. A customer service representative will often make quotations, answer customer phone calls and emails, and respond to customers' questions and concerns.Job...
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Customer Service Executive
1 day ago
Islamabad, Islamabad, Pakistan beBeeCustomerService Full time 600,000 - 1,000,000Business Development Executive WantedJob Summary:We are seeking a highly skilled Business Development Executive to join our customer service team. The ideal candidate will be responsible for handling customer complaints and issues in a professional and efficient manner.Key Responsibilities:Complaint Handling & ResolutionThe successful candidate will serve as...
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Customer Service Executive
4 days ago
Islamabad, Islamabad, Pakistan Rythm LED Bulb Organization Full timeBachelor's degree in Business Administration or relevant field (or equivalent work experience)Job Description: Customer Service ExecutiveResponsibilities:- Provide exceptional customer support by promptly responding to customer inquiries via phone, email, and chat- Assist customers in product selection and provide accurate information regarding pricing,...