
Customer Support Specialist
1 week ago
This role offers the opportunity to work in a fast-paced environment where you will be responsible for providing exceptional customer support.
You will handle incoming calls, respond to customer inquiries, and maintain our CRM system.
Key Responsibilities:- Handle incoming calls and route them to the appropriate teams.
- Respond to customer inquiries in a timely and professional manner.
- Manage and update the CRM system to ensure accuracy and efficiency.
- Assist with scheduling appointments and coordinating meetings.
- Collaborate with cross-functional teams to address customer needs.
Requirements:
- Bachelor's degree or equivalent.
- Proven experience in customer-facing roles.
- Excellent communication and problem-solving skills.
- Proficiency in Microsoft Office Suite and other relevant software.
- Strong organizational and time management skills.
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