
Senior Network Specialist
6 days ago
We are seeking a skilled Network Engineer to join our team. As a key contributor to the technical success of our clients, you will provide advanced technical support and solutions.
Job DescriptionThe ideal candidate will have 3+ years' experience in a technical support role, preferably in a Managed Service Provider environment. They will be responsible for troubleshooting complex hardware, software, and network issues, implementing solutions, and collaborating with both clients and internal teams.
The successful candidate will have a deep understanding of networking protocols, solid knowledge of OSI or TCP/IP model, and hands-on experience with network diagnostic, monitoring, and analysis tools. They will also have working knowledge of network operating systems (Cisco IOS, Juniper JUNOS, etc.) and hands-on experience with hardware (e.g., Cisco, Fortinet, SonicWall, Meraki) and network cabling installation.
Key Responsibilities- Provide advanced technical support to clients, addressing complex hardware, software, and network issues.
- Troubleshoot and resolve escalated incidents and service requests efficiently.
- Reporting to a client site for support when needed.
- Take a lead role in monitoring and managing client IT infrastructure, ensuring optimal performance and reliability.
- Implement and oversee routine maintenance tasks, updates, and system optimizations.
The ideal candidate will have:
- Proven hands-on network engineering experience.
- Advanced knowledge of routing, switching, firewalls, and wireless technologies.
- Deep understanding of networking protocols.
- Solid understanding of OSI or TCP/IP model.
- Experience with network diagnostic, monitoring, and analysis tools - 3+ years.
- Working knowledge of network operating systems (Cisco IOS, Juniper JUNOS, etc.).
- Hands-on experience with hardware (e.g., Cisco, Fortinet, SonicWall, Meraki) and network cabling installation - 3+ years.
This role offers a unique opportunity for professional growth and development. The successful candidate will have access to ongoing training and mentorship, as well as opportunities for career advancement within the organization.
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