Fraud Prevention Specialist

1 week ago


Gujranwala, Punjab, Pakistan beBee Careers Full time

We are seeking a diligent and detail-oriented professional to join our team in safeguarding customers against financial fraud.

This role involves proactive monitoring, customer engagement, and collaboration with various stakeholders to ensure the integrity and security of banking transactions.

Key responsibilities include:

  1. Assisting the Front Office with performing a preliminary review of Know Your Customer (KYC) profiles to guarantee completeness and accuracy before approval.
  2. Participating in the DBS Anti Scam Team to examine and intercept online banking transaction alerts via surveillance systems.
  3. Engaging with customers regarding intercepted alerts to establish whether they were being scammed.
  4. Providing guidance and advice to customers on subsequent steps if they were indeed scammed.

The primary objective is to prevent and save customers from falling victim to scams.

In this role, you will be working closely with various stakeholders to ensure the smooth operation of banking transactions and maintain the trust of our customers.

Beyond your technical skills, we value professionals who possess excellent communication and interpersonal skills, as these attributes are crucial in building strong relationships with colleagues and customers alike.

Responsibilities:

  • Support the Front Office in reviewing KYC profiles to ensure accuracy and completeness.
  • Collaborate with the DBS Anti Scam Team to monitor online banking transactions.
  • Interact with customers regarding suspicious transactions.

About this role:

This is a 6-month contract position, offering an opportunity to make a meaningful impact on the banking industry while developing your skills and expertise.

If you are a motivated and detail-oriented individual looking to make a difference in the world of finance, please apply for this exciting opportunity.



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