
Customer Experience Growth Specialist
2 days ago
The ideal candidate will provide customer support and manage relationships with customers from the US/UK region, driving business growth through improved customer experience.
Key responsibilities include analyzing customer data to inform strategic decisions, responding to customer inquiries in a timely and professional manner, and resolving complex cases effectively.
A successful candidate will possess excellent communication skills, be proactive, and have experience in customer support management, e-commerce sales, and strategy planning.
Job RequirementsMinimum 1 year of experience in customer support management is required.
E-commerce sales and strategy planning expertise is essential.
Familiarity with major e-commerce models, including dropshipping, retail arbitrage, Amazon FBA, FBM, and PL, is necessary.
Essential SkillsSelf-motivated individual with exceptional communication and interpersonal skills.
Ability to analyze customer data, identify areas for improvement, and develop effective solutions.
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Customer Experience Specialist
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Customer Experience Specialist
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