Customer Experience Growth Specialist

2 days ago


Karachi, Sindh, Pakistan beBee Careers Full time
Jr. Customer Support Executive

The ideal candidate will provide customer support and manage relationships with customers from the US/UK region, driving business growth through improved customer experience.

Key responsibilities include analyzing customer data to inform strategic decisions, responding to customer inquiries in a timely and professional manner, and resolving complex cases effectively.

A successful candidate will possess excellent communication skills, be proactive, and have experience in customer support management, e-commerce sales, and strategy planning.

Job Requirements

Minimum 1 year of experience in customer support management is required.

E-commerce sales and strategy planning expertise is essential.

Familiarity with major e-commerce models, including dropshipping, retail arbitrage, Amazon FBA, FBM, and PL, is necessary.

Essential Skills

Self-motivated individual with exceptional communication and interpersonal skills.

Ability to analyze customer data, identify areas for improvement, and develop effective solutions.



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