ITSM Expert

3 days ago


Karachi, Sindh, Pakistan beBee Careers Full time

We are seeking a highly motivated ITSM Consultant to support the delivery and optimization of IT Service Management projects based on ITIL best practices. The ideal candidate should have practical experience in implementing, improving, and managing ITSM processes.

Job Responsibilities:
  1. Assist in the implementation and auditing of ISO 20000-based IT Service Management Systems (ITSMS).
  2. Conduct service maturity assessments, gap analyses, and process improvements.

The selected candidate will work closely with clients to prepare for ISO 20000 certification audits, including documentation and non-conformity resolution. This role requires strong documentation, reporting, and stakeholder coordination skills.


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