Full-time Customer Support Agent

2 weeks ago

Karachi, Sindh, Pakistan beBeeCustomerService Full time 120,000 - 180,000
Customer Service Representative OpportunityThis role is a chance to work with our business as a customer service representative. You will be the primary point of contact for customers, handling their queries and concerns via phone calls.The ideal candidate should have excellent communication skills, both in Urdu and basic English. They should also be proficient in MS Excel or Google Spreadsheets. Intermediate education (FA / FSc / ICS / ICom or equivalent) is required.You will be responsible for making outgoing calls to customers to confirm order details, verifying parcel delivery status, and addressing customer complaints. Additionally, you will need to update records and order status using MS Excel or Google Sheets.Our office hours are from Monday to Saturday, 10:00 AM to 7:30 PM. Overtime may be provided during busy periods. Please note that this is not a target-based job, and your salary will be fixed at Rs. 18,000/- with potential performance-based increments after three months.We value teamwork and expect candidates to be comfortable working in an office environment with male colleagues. If you're interested in this opportunity, please send us your resume for consideration.

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