Quality Assurance Professional

3 days ago


Rawalpindi Cantonment, Pakistan Voxnet Communications Full time

The primary goal of a Quality Assurance Representative is to evaluate the performance of sales and customer service representatives who interact with our consumer base.

Key Responsibilities
  • Evaluate call performance using call monitoring and audio recording tools.
  • Assess representatives' adherence to established guidelines and company standards.
  • Identify areas for improvement and provide constructive feedback.
  • Collaborate with team members to develop and implement effective quality control processes.

To succeed in this role, you will need strong analytical and communication skills, as well as the ability to work independently and make sound judgments.

This position offers opportunities for growth and professional development within Voxnet Communications.



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