Call Center Quality Assurance Manager

About the RoleVoxnet Communications is hiring a Quality Assurance Specialist to enhance our quality standards. As a key member of our team, you will be responsible for reviewing call recordings and providing constructive feedback.To succeed in this role, you should have a proven track record of working in a call center environment, preferably in an auto...

We are looking for a highly skilled Quality Assurance Executive to oversee the quality of our outbound calls.About the Role:Monitor and evaluate outbound calls to ensure adherence to company standards, scripts, and compliance guidelines.Develop and implement QA procedures to assess call quality, script adherence, customer engagement, and sales...

We are seeking a meticulous and experienced Quality Assurance Executive to monitor, evaluate, and enhance the quality of outbound calls in our company.Job Summary:Maintain high-quality standards in outbound calls by evaluating agent performance and providing actionable feedback.Ensure adherence to company policies and industry regulations, including GDPR and...

Job Description:We are seeking a highly skilled Quality Assurance professional to join our team at Allure Digital. As a Quality Assurance Expert, you will be responsible for monitoring and evaluating outbound calls to ensure adherence to company standards, scripts, and compliance guidelines.The ideal candidate will have a minimum of 2 years of experience in...

Compliance and Quality Assurance Role:Allure Digital is seeking a highly skilled Compliance and Quality Assurance Professional to join our team. As a Compliance and Quality Assurance Professional, you will be responsible for monitoring and evaluating outbound calls to ensure adherence to company standards, scripts, and compliance guidelines.The ideal...

Job DescriptionWe are seeking an experienced Quality Assurance Specialist to work in our auto insurance department. The ideal candidate will have previous experience in a call center environment and excellent communication skills.RequirementsMinimum 1 year of call center experienceExcellent verbal and written communication skillsAbility to work independently...

About Us:">Span Inc. is a leading provider of multi-channel customer contact management solutions for US clients.">Our Professional Training & Development Department within the Call Center Business Unit seeks an experienced Training Specialist to design and deliver training programs.">Responsibilities:">Design and deliver training programs to equip newly...

The primary goal of a Quality Assurance Representative is to evaluate the performance of sales and customer service representatives who interact with our consumer base.Key ResponsibilitiesEvaluate call performance using call monitoring and audio recording tools.Assess representatives' adherence to established guidelines and company standards.Identify areas...

Job OverviewVoxnet Communications seeks a dedicated and detail-oriented Quality Assurance Specialist to join our team. The ideal candidate will possess exceptional communication skills, work effectively independently, and meet assigned goals in a timely manner.This role involves carefully listening to call recordings and providing thorough written feedback...

Job OverviewWe are looking for a seasoned Team Lead to join our Nirvana Group of Companies in Islamabad, Pakistan. In this critical role, you will lead our Call Center and Telemarketing teams, ensuring exceptional customer service and driving business growth.The successful candidate must have experience in team leadership, excellent communication skills, and...

Job OverviewVoxnet Communications is looking for a dedicated Quality Assurance Specialist to join our team. This role involves listening to call recordings and providing feedback based on the conversation.Key ResponsibilitiesReview call recordings to ensure quality standards are metProvide constructive feedback to agentsWork closely with the sales team to...

Job DescriptionWe are seeking a highly experienced Manual QA Manager to lead our quality assurance efforts.The ideal candidate will have over 15 years of expertise in quality assurance, strong technical acumen, excellent problem-solving skills, and a proactive approach to managing quality assurance across all stages of the SDLC.Leadership & Management:Lead,...

We are seeking a highly skilled QA Manager to drive continuous improvement in our organization. As a key member of our team, you will be responsible for ensuring high-quality deliverables and leading a team of quality analysts.The successful candidate will have expertise in managing quality assurance processes and collaborating with cross-functional teams to...

We are looking for a results-driven Quality Assurance Executive to drive excellence in our outbound calls.About the Role:Develop and implement QA scorecards to assess call quality, script adherence, customer engagement, and sales effectiveness.Maintain high-quality standards in outbound calls by evaluating agent performance and providing actionable...

Job SummaryWe're seeking a highly skilled IT specialist to fill a key role at Primebpoandtelecommunications. The successful candidate will have a strong understanding of computer systems, excellent technical skills, and a passion for delivering exceptional results.Key Responsibilities:Offer advanced technical support to call center agents and...

We are seeking a detail-oriented Quality Assurance Executive to ensure the quality of our outbound calls meets the highest standards.Job Description:Monitor and evaluate outbound calls to ensure adherence to company policies and industry regulations.Develop and implement QA procedures to assess call quality, script adherence, customer engagement, and sales...

At SPAN BPO, we are looking for a highly skilled and experienced professional to oversee the daily operations of our Contact center. The successful candidate will be responsible for driving business objectives, managing performance, and ensuring effective resource allocation.The ideal candidate will have at least 3 years of experience in practice management...

Quality Assurance Specialist Job SummaryAs a Quality Assurance Specialist at Voxnet Communications, you will be responsible for evaluating the performance of sales and customer service representatives. This role requires strong analytical and communication skills, as well as the ability to work independently and make sound judgments.Key...

Bachelor’s degree in Computer Science or relevant field is required.Magma, a global IT consulting and outsourcing company, seeks a skilled Software Quality Assurance Analyst to join its Navigation team at Islamabad office.We are looking for an individual with analytical skills and experience in technical writing, functional testing of web-based and...

About Vizz Web SolutionsWe are a cutting-edge software development firm dedicated to delivering high-quality web solutions that exceed our clients' expectations.Our Job DescriptionWe are seeking a talented SQA Engineer to join our team and play a critical role in ensuring the quality of our web applications.The ideal candidate will have:a strong background...