CX Team Lead

As a Support Operations Manager, you will play a critical role in driving customer satisfaction and business growth by leading a global team of Customer Experience (CX) managers and overseeing more than 150 frontline customer support agents.Key Responsibilities:Hire and lead CX managersOversee front line support agentsDevelop CX metrics/KPIsEstablish...

Experience CX Manager - Global Team LeadWe're seeking a seasoned leader to manage our global CX team and oversee front-line support agents. If you're passionate about delivering exceptional customer experiences and driving business growth, this is the perfect role for you!Key Responsibilities:Hire and lead a global team of CX managersOversee more than 150...

Customer Support Operations Manager">The ideal candidate will be responsible for leading a global team of Customer Experience (CX) managers and overseeing more than 150 frontline customer support agents. This role requires strong leadership, analytical skills, and a relentless obsession for creating a world-class experience for customers.">Hire and lead CX...

Customer Support Operations ManagerThe ideal candidate for this role will be a seasoned professional with 12+ years of experience in managing multi-level CX Operations teams, including at least 3 years of experience in managing operations in a volatile/hyper-growth environment. This individual should possess high horsepower, strong problem-solving skills,...

Ready to be pushed beyond what you think you're capable of?At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.To achieve our mission, we're seeking a very specific...

Engineering Team LeaderThis role requires a seasoned engineer with leadership skills to manage a team of talented developers. The ideal candidate will have experience in leading full-stack engineering teams and guiding them towards technical excellence.Responsibilities:Oversee the technical roadmap and ensure alignment with business goals.Be hands-on and...

Job Overview:We are seeking a skilled technical engineering manager to join our team. This person will be responsible for guiding the development of a mixed-skill engineering team, facilitating communications, providing clarity of vision and priority, and empowering the team to create creative solutions for our customers.Key Responsibilities:Lead a team of...

Job SummaryWe are seeking a highly motivated and experienced Team Lead to join our Transaction Monitoring Compliance Operations team. As a Team Lead, you will be responsible for leading a team of analysts in combating money laundering and ensuring compliance with regulatory requirements.Hire, lead and develop a diverse, high-performing team, setting up the...

Network Security Team LeadThis role offers a unique opportunity to lead a team of network security engineers in support of WBD's global network security infrastructure and services.Manage a team of network security experts to ensure the efficient operation of network security processes.Identify areas for improvement and develop strategies to enhance network...

Job Title: Hardware Engineering Team LeadWe are seeking an experienced Hardware Engineering Team Lead to lead our team of engineers. As a key member of our engineering leadership team, you will be responsible for overseeing the design and development of high-performance CPU cores.Main Responsibilities:Lead a team of engineers in designing and developing...