Ideal Customer Service Representative

1 week ago

Rawalpindi Cantonment, Pakistan beBeeSupport Full time
About Us

We are seeking a skilled Customer Support Specialist to join our team.

This role involves providing exceptional customer service, handling calls and resolving customer queries in a timely and professional manner.

The ideal candidate will have excellent communication skills, be able to work independently and as part of a team, and be comfortable with technology.

Responsibilities
  • Manage/handle the outgoing/incoming calls professionally
  • Identify and assesses customer's need to achieve satisfaction
  • Giving follow up calls to the customers at a specified date and time
  • Stay up-to-date on product and knowledge
  • Follow communication procedures, guidelines, and policies
  • Managing a large number of outbound/inbound calls
  • Identify trends in customer inquiries or issues, and provide feedback to relevant teams to improve products, services, or processes
Requirements & Skills
  • Excellent written and verbal communication skills, particularly in English
  • Strong problem-solving and troubleshooting abilities
  • Ability to remain calm and professional under pressure
  • Strong attention to detail and accuracy
  • Ability to work independently and as part of a team
  • Comfortable with technology and ability to quickly learn new systems
  • Ability to adapt to changing situations and priorities
Working Hours

We operate 6 days a week and offer flexible working hours to accommodate your needs.

For female candidates, the working hours are from 1 pm to 6 pm.

For male candidates, the working hours are from 4 pm to 12 am, 5 pm to 1 am, 8 pm to 4 am, 4 am to 12 pm, and 6 pm to 2 am.

Location

We are based in DHA 1, Sector F, Rawalpindi.

  • Customer Service Representative

    4 days ago

    Rawalpindi Cantonment, Pakistan beBeeCustomerService Full time

    Customer Service RepresentativeWe are seeking a highly motivated and skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.The ideal candidate will have strong communication and interpersonal skills,...

  • Customer Service Representative

    2 weeks ago

    Rawalpindi Cantonment, Pakistan 7E Logics Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from 7E Logics.Operations Manager I Content Writer | Business Consultant | SEO and SMM ExpertRole DescriptionThis is a full-time on-site role for a Customer Service Representative at 7E Logics, located in Rawalpindi. The Customer Service Representative will be...

  • Customer Service Representative

    3 weeks ago

    Rawalpindi Cantonment, Pakistan FOCUS Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from FOCUSExperienced HR Professional | Expertise in Technical Recruitment | Administration & Operations OptimisationJob description: We are looking for an experienced and dynamic Customer Service Representative to join our team. As a CSR, you will play a key role in...

  • Customer Service Representative

    2 weeks ago

    Rawalpindi Cantonment, Pakistan AAA Protect INC. Full time

    Company DescriptionAt AAA Protect, we are dedicated to ensuring that commercial drivers and fleet operators stay protected, compliant, and confident on the road. We focus on providing top-notch CDL protection services to remove stress related to legal issues, inspections, and compliance, allowing drivers to focus on driving. Our comprehensive plans cover CDL...

  • Customer Service Representative

    2 weeks ago

    Rawalpindi Cantonment, Pakistan beBee Careers Full time

    Customer Service Representative (Spanish)We are seeking a fluent Spanish-speaking operator to support our expanding services in the Latin American and Spanish markets. This role may be remote or based in Pakistan for the right candidate.The ideal candidate will handle incoming calls and make outbound follow-ups in Spanish, providing clear, friendly, and...

  • Gorgias Technical Customer Service Representative

    4 weeks ago

    Rawalpindi Cantonment, Pakistan TalentPop App Full time

    Get AI-powered advice on this job and more exclusive features.We're Hiring: Gorgias Technical Customer Service Representative (Remote)About The JobTalentPop is partnering with one of the fastest-growing E-Commerce brands to bring on a best-in-class Gorgias Technical Customer Service Representative. This is a senior-level remote role ideal for candidates who...

  • Customer Service Representative

    1 day ago

    Rawalpindi Cantonment, Pakistan TalentPop App Full time

    Get AI-powered advice on this job and more exclusive features.ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction.Perks & BenefitsAnnual performance-based increasesPaid time offHealth stipendHoliday...

  • Customer Service Professional

    2 weeks ago

    Rawalpindi Cantonment, Pakistan beBee Careers Full time

    Customer Services RepresentativeWe are seeking a skilled Customer Services Representative to join our team. This role is ideal for individuals who possess excellent communication skills and a passion for delivering outstanding results.Key Responsibilities:Cultivate strong relationships with clients through effective communication and issue resolution.Utilize...

  • Customer Service Representative

    1 week ago

    Rawalpindi Cantonment, Pakistan REEFINITY GLOBAL Full time

    Direct message the job poster from REEFINITY GLOBALJob Opportunity: Customer Sales Representative (CSR)Company: Reefinity Global (Pvt) Ltd.Location: Ahmad Arcade, Main Road Commercial Market, Satellite Town, RawalpindiJob Type: Full-timeIndustry: BPO / Call CenterKey Responsibilities:Interact with customers via phone to understand their needs and provide...

  • Exceptional Customer Experience Representative

    5 days ago

    Rawalpindi Cantonment, Pakistan beBeeCustomer Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer experiences through timely and accurate responses to inquiries.The ideal candidate will possess strong interpersonal and communication skills, with the ability to multitask and...