
Strategic Client Manager
1 week ago
The position involves managing key client relationships, ensuring long-term retention, and maximizing sales opportunities within them. It requires acquiring a thorough understanding of client needs and expanding relationships by proposing solutions that meet their objectives.
Please Note: The above description contains the main responsibilities and duties of this position. Staff members are expected to show flexibility and undertake other tasks reasonably allocated to them. When any task becomes a regular part of responsibilities, the position description should be updated in consultation with the manager, staff member, and HR Department.
- Establishing trust-based relationships with major clients to prevent competition and ensure retention.
- Understanding client needs and expanding relationships through tailored solutions.
- Maintaining and growing current business in the assigned territory to meet or exceed objectives.
- Negotiating and closing commercial agreements following established guidelines.
- Achieving sales targets on a monthly, quarterly, and yearly basis.
- Training clients and their associates on product lines and marketing programs.
- Managing bids and participating in sales promotion activities.
- Utilizing relationship selling techniques to help clients grow their business with our solutions.
- Resolving product issues promptly.
- Collaborating with Accounts Receivable on credit matters.
- Participating in opportunity mapping sessions with vendors.
- Engaging in vendor/product selection meetings for potential opportunities.
- Updating sales CRM records regularly.
In addition to the above, routine tasks include preparation of weekly reports and quarterly reviews, maintaining data recording systems, and communicating with management.
Key Skills and Qualifications:
- Knowledge: Profound industry knowledge, motivated, highly organized.
- Skills: Familiarity with our solutions, proficiency in MS Office, strong account management and relationship skills.
- Abilities: Reliable, responsible, goal-oriented, able to manage decision-makers, and present business cases effectively.
Education, Experience, and Licensure:
- Bachelor's degree in Business, Engineering, or a related field; MBA preferred.
- Minimum of 5 years experience in a related field, preferably in System Integration or IT sales.
Proven sales experience, team player, sales certifications, task-focused on targets.
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