
Operations Excellence Specialist
2 weeks ago
Be part of a team that empowers operational excellence and drives strategic visibility. As a Business Operations Specialist, you will play a crucial role in managing live infrastructure, maintaining systems, enforcing process quality, and delivering consistent operational output.
- Maintain reporting infrastructure to keep performance scorecards, trackers, and business review templates current across business segments.
- Support operational cadences by coordinating and enforcing timelines for weekly business reviews, forecast input collection, and segment retrospectives.
- Ensure data hygiene by performing regular quality assurance on Salesforce records and flagging misalignments or outliers.
- Coordinate inputs across teams by partnering with analysts, sales managers, enablement, and GTM operations to streamline input delivery.
- Document and systematize processes by updating SOPs, reporting documentation, and internal wikis.
Requirements:
- Professional background: 0-2 years of experience in business operations, sales support, or data-heavy roles.
- Technical skills: High proficiency in Google Sheets/Excel; comfort navigating CRM systems.
- Analytical and communication skills: Strong attention to detail and process ownership mindset. A clear communicator who thrives in fast-moving, remote-first environments.
- Education: Bachelor's degree in business, operations, economics, or related fields. Certifications in SFDC, SQL, or Tableau are a plus.
We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities, and perspectives. We prioritize creating a diverse and inclusive workplace.
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