
Call Center Customer Experience Specialist
3 days ago
As a Call Center Representative, you will be responsible for managing large amounts of incoming phone calls.
You will need to identify and assess customers' needs to achieve satisfaction.
Your goal is to build sustainable relationships and trust with customer accounts through open and interactive communication.
You will provide accurate, valid, and complete information by using the right methods/tools.
You are expected to keep records of customer interactions, process customer accounts, and file documents.
You must follow communication procedures, guidelines, and policies.
Taking the extra mile to engage customers is crucial in this role.
Requirements:
- Proven customer support experience or experience as a Client Service Representative
- A track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma required
This is a night shift job based in US, with shifts running from 7:00 PM to 1:00 AM or 7:00 PM to 4:00 AM.
The job types include Full-time, Part-time, Contract, and Fresher.
Job Details:
- Type: Customer Support
- Location: Telecommunications - Rawalpindi, Pakistan (Note: This is a remote opportunity)
Benefits:
- Competitive salary range: Rs25,000.00 - Rs50,000.00 per month
- Ongoing training and development opportunities
-
Call Center Advisor
2 weeks ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeCall Center SpecialistWe are looking for a highly skilled Call Center Specialist to join our team. As a Call Center Specialist, you will be responsible for providing exceptional customer service, verifying customer information, and collaborating with internal stakeholders to resolve issues.Responsibilities:Verify customer information and ensure...
-
Call Center Representative
2 weeks ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeAs a Tele Sales Officer, you will be responsible for making outbound calls to potential customers using provided data and introducing them to our products and services.Main Objectives:To establish meaningful connections with potential clients through effective communicationTo record essential details of potential clientsTo provide valuable feedback on...
-
Insurance Call Center Quality Analyst
4 days ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeAbout the RoleThe Quality Assurance Specialist will play a critical role in ensuring the high quality of customer interactions in our call center.Main DutiesEvaluating call recordings to identify areas for improvement.Providing actionable feedback to improve agent performance.QualificationsPrevious call center experience, preferably in an auto insurance...
-
Call Center Operations Director
4 days ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeJob SummaryThe Call Center Operations Manager is responsible for overseeing the daily operations of the contact center, ensuring business objectives are met and resources are managed efficiently.Key ResponsibilitiesStaffing and Schedule Adherence: Manage staff scheduling to meet customer service demands while maintaining optimal productivity levels.Training...
-
Call Center Specialist
4 weeks ago
Rawalpindi Cantonment, Pakistan Serves Smart solutions Full timeJoin Our Growing Team in the US Real Estate IndustryJob Title: Call Center Agent – Night Shift (US Real Estate Campaign)Location: Chaklala Scheme 3Shift: Night Shift (Aligning with US Time Zones)Schedule: Monday to Friday, 8 PM – 5 AM PSTAre you a confident communicator with a knack for connecting with people? Do you thrive in a fast-paced,...
-
Rawalpindi Cantonment, Pakistan beBee Careers Full timeQuality Assurance Specialist Job DescriptionThis is a unique opportunity to join a growing organization as a Quality Assurance Specialist.Job TasksReviewing call recordings to identify trends and areas for improvement.Developing and implementing quality assurance processes.Essential SkillsMinimum 1 year of call center experience, preferably in an auto...
-
Customer Acquisition Specialist
2 weeks ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeCustomer Outreach SpecialistWe are currently looking for a skilled Customer Outreach Specialist to join our team. This individual will be responsible for making outbound calls to potential clients on the provided data, writing down details of potential clients, and providing feedback on the provided data.Key Responsibilities:Make outbound calls to potential...
-
Senior Tele Sales Officer-Call Center
2 weeks ago
Rawalpindi Cantonment, Pakistan Recruitment World Offical Full timeSenior Recruitment Consultant at Recruitment World IslamabadWe are seeking experienced Tele Sales Officers with strong English communication skills. This is a full-time, office-based position during the night shift.The Tele Sales Officer will be responsible for making outbound calls to potential customers using provided data and introducing them to our...
-
Customer Support Specialist
1 week ago
Rawalpindi Cantonment, Pakistan Inovy Digital Full timeCompany DescriptionInovy Digital is a growing digital marketing agency specializing in PPC Advertising, Search Engine Optimization (SEO), and Social Media Marketing. We also provide call center and customer support services, including call and chat support. Our integrated services help businesses maximize their online presence and enhance customer...
-
Customer Service Training Specialist
4 days ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeCustomer Service Training SpecialistWe are seeking a skilled Customer Service Training Specialist to join our team and provide training and coaching for newly hired representatives.The successful candidate will identify areas for improvement and develop targeted training solutions to enhance representative performance.Key Responsibilities:Design and deliver...