Senior Technical Solutions Expert

1 day ago

Gujranwala, Punjab, Pakistan beBeeTechnical Full time 6,000,000 - 8,000,000
About the Position

The primary function of this role is to provide high-level technical support for a variety of products and services.

As a senior subject matter expert, you will be the go-to individual for troubleshooting complex issues or product-level bugs that other technical support engineers cannot resolve.

Key Responsibilities
  • Provide guidance and oversight to the technical support team by mentoring, training, and coaching other technical support engineers.
  • Collaborate with various engineering teams across the organization to identify and address technical issues affecting customers.
  • Drive continuous improvement in the technical support process by analyzing trends in customer issues and implementing new processes.

This position works closely with cross-functional teams, including product development, quality assurance, and backend engineering teams, to ensure that technical support is aligned with the company's overall strategy and goals.

Requirements
  • Deep understanding of the product and ability to analyze and diagnose complex issues.
  • Excellent communication and collaboration skills to work effectively with different teams.
  • Minimum 3-year tenure in Technical Support | Customer Support.
  • Good understanding of SQL and API, as well as basic knowledge of one of the coding languages.

The ideal candidate will have excellent problem-solving skills, technical knowledge, and analytical skills, with attention to detail and the ability to work well in a team-oriented environment.

  • Senior Java Technical Expert

    1 day ago

    Gujranwala, Punjab, Pakistan beBeeTechnical Full time $28,000 - $35,500

    Job OverviewThe Senior Java Technical Expert will oversee all support operations and manage the Incident Response Team. This leadership role involves building, coaching, and directing a team of technical support engineers while establishing best practices for incident response and management.We collaborate remotely to deliver high-impact solutions with a...

  • Support Solutions Expert

    1 day ago

    Gujranwala, Punjab, Pakistan beBeetechnical Full time $90,000 - $110,000

    Job Title:Technical Support Lead, Growth TeamAbout the Role:The Technical Support Lead is a senior subject matter expert responsible for providing complex technical support for our products and services.This role involves mentoring, training, and coaching other technical support engineers, helping them develop their skills and expertise.Duties and...

  • Software Solutions Expert

    1 day ago

    Gujranwala, Punjab, Pakistan beBeeContent Full time $42,000 - $63,000

    Technical Content Specialist JobWe are seeking a highly skilled Technical Content Specialist to join our team. As a key member of our business development efforts, you will be responsible for creating high-quality technical content that supports our business growth.In this role, you will write clear, concise, and informative content for vendor profiles,...

  • Senior Technical Support Specialist

    1 day ago

    Gujranwala, Punjab, Pakistan beBeeSpecialist Full time 5,000,000 - 6,000,000

    Job OverviewThe Senior Technical Support Specialist is a subject matter expert responsible for providing advanced technical support across various products and services.Key responsibilities include managing high-level cases, leading the technical support team, mentoring engineers, analyzing customer trends, creating new support processes, and ensuring...

  • Senior Technical Content Developer

    1 day ago

    Gujranwala, Punjab, Pakistan beBeeEngineer Full time $90,000 - $120,000

    Software Development ExpertWe are seeking a skilled software development professional to create high-quality technical interview questions that assess engineering talent around the world. The ideal candidate will be responsible for developing new content, upholding standards through peer reviews and mentorship, and collaborating with designers to integrate...

  • Solutions Architect Position

    1 day ago

    Gujranwala, Punjab, Pakistan beBeesolution Full time $90,000 - $120,000

    Technical Solutions ExpertWe're seeking a skilled technical solutions expert to become the technical ambassador for our customers after the deal is signed.Main Responsibilities:Develop production-ready integrations that sit inside our customers' SaaS products, analyzing business processes and architecting solutions.Owning post-sales technical onboarding,...

  • Senior Technical Architect

    1 day ago

    Gujranwala, Punjab, Pakistan beBeeDataEngineer Full time $100,000 - $120,000

    Job DescriptionWe are seeking a highly skilled professional to join our team as a Senior Data Engineer. This role is vital in designing, developing, and optimizing complex data architectures that support our business needs.The ideal candidate will have deep technical expertise in SQL Server, Azure Data Factory, Microsoft Fabric, and Databricks. They will...

  • Technical Solution Specialist

    1 day ago

    Gujranwala, Punjab, Pakistan beBeeControlSystems Full time 960,000 - 1,310,000

    Solution DesignerAt Sensys-inc, we are seeking a skilled and solution-oriented engineer to join our team. This role is central to designing, optimizing, and proposing control system solutions tailored to customer requirements.Key Responsibilities:Review RFQs and ensure design solutions meet customer requirements.Have in-depth knowledge of PLC/DSC-based...

  • Senior Technical Support Specialist

    1 day ago

    Gujranwala, Punjab, Pakistan beBeeTechnical Full time $74,000 - $86,000

    At the forefront of technical expertise, we seek a seasoned professional to assume the role of Senior Technical Support Specialist. This esteemed position demands an unwavering commitment to providing unparalleled support for our products and services.The ideal candidate will possess in-depth knowledge of complex technical issues and be equipped to deliver...

  • Strategic Technical Lead

    1 day ago

    Gujranwala, Punjab, Pakistan beBeeSolutions Full time $160,000 - $200,000

    Senior Solutions ArchitectThis is a high-impact role where you will drive technical strategy and directly influence customer success.Solutions architects work closely with cross-functional teams to design scalable architectures that meet customer needs.They must have strong expertise in API architecture, cloud platforms, and backend development.Key...