
Medical Billing Director
3 days ago
We are seeking a detail-oriented professional with 8-15 years of experience in medical billing and collection to oversee accounts and collections at our organization.
The successful candidate will be responsible for tracking and resolving outstanding payment issues, generating weekly aging reports, and possessing knowledge of general accounting principles.
A strong understanding of MS Office, particularly Excel, is also required.
The ideal candidate will possess a positive and proactive attitude, strong organizational skills, the ability to prioritize and multitask, and excellent communication skills both in writing and over the phone.
Job Responsibilities:- Prepare daily, weekly, and monthly reports on account status and performance
- Perform internal audits to improve department results and efficiency
- Establish an efficient medical billing team and oversee all activity through month-end closing and reporting
- Conduct thorough research and analysis of customer accounts to identify trends and areas for improvement
- Maintain accurate and up-to-date aging reports to ensure timely payments
- Interact with customers to resolve outstanding issues and provide exceptional customer service
- Perform account reconciliations and investigate discrepancies
- Monitor customer account details for non-payments, delayed payments, and other irregularities
- Research and resolve payment discrepancies to prevent financial losses
- Review medical billing aging to ensure compliance with regulatory standards
- Maintain accurate records and files for accounts receivable customers
- Investigate and resolve customer queries and concerns in a timely and professional manner
- Develop and implement effective recovery systems to initiate collection efforts
- Communicate with customers via various channels, including phone, email, mail, and in-person meetings
· Proven expertise in medical billing and collection
· Strong office administration and procedures knowledge
· General bookkeeping procedures knowledge
· General accounting principles knowledge
· Proficiency in relevant computer software
· Regulatory standards and compliance requirements knowledge
· Attention to detail and accuracy
· Excellent verbal and written communication skills
· Strong organizational skills
· Information management skills
· Problem analysis and problem-solving skills
· Stress tolerance
· Sense of urgency
· Customer service skills
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