
Director of Medical Accounts Receivable
3 days ago
We are seeking a highly skilled Chief Medical Revenue Specialist to lead our revenue cycle management efforts.
The successful candidate will have 8-15 years of experience in medical billing and collection, with a proven track record of success in managing teams and improving department results.
Responsibilities include preparing daily, weekly, and monthly reports on account status and performance, performing internal audits to improve department results, and establishing an efficient medical billing team and overseeing all activity through month-end closing and reporting.
A strong understanding of MS Office, particularly Excel, is also required.
The ideal candidate will possess a positive and proactive attitude, strong organizational skills, the ability to prioritize and multitask, and excellent communication skills both in writing and over the phone.
Key Responsibilities:- Prepare daily, weekly, and monthly reports on account status and performance to inform business decisions
- Perform internal audits to identify areas for improvement and optimize department results
- Establish and manage an efficient medical billing team to ensure accurate and timely processing of claims
- Oversee all activity through month-end closing and reporting to ensure accurate and up-to-date information
- Conduct thorough research and analysis of customer accounts to identify trends and areas for improvement
- Maintain accurate and up-to-date aging reports to ensure timely payments
- Interact with customers to resolve outstanding issues and provide exceptional customer service
- Perform account reconciliations and investigate discrepancies
- Monitor customer account details for non-payments, delayed payments, and other irregularities
- Research and resolve payment discrepancies to prevent financial losses
- Review medical billing aging to ensure compliance with regulatory standards
- Maintain accurate records and files for accounts receivable customers
- Investigate and resolve customer queries and concerns in a timely and professional manner
- Develop and implement effective strategies to improve department results and efficiency
- Communicate with customers via various channels, including phone, email, mail, and in-person meetings
· Proven expertise in medical billing and collection
· Strong leadership and management skills
· General bookkeeping procedures knowledge
· General accounting principles knowledge
· Proficiency in relevant computer software
· Regulatory standards and compliance requirements knowledge
· Attention to detail and accuracy
· Excellent verbal and written communication skills
· Strong organizational skills
· Information management skills
· Problem analysis and problem-solving skills
· Stress tolerance
· Sense of urgency
· Customer service skills
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