Ecommerce Operations

1 day ago

Faisalabad City Tehsil, Pakistan beBeeEcommerce Full time $50,000 - $80,000
Strategic Ecommerce Operations & Strategy Virtual Assistant

Job Overview:

We are seeking a skilled and detail-oriented operations virtual assistant with expertise in e-commerce software and operations.

This role is ideal for someone who thrives in a fast-paced environment, is eager to drive business efficiency, and is excited about making an impact.

Key Qualifications
  • Expertise:
  • • Deep knowledge of e-commerce software and ecosystem.
  • • Strong understanding of technicalities of email marketing platforms like Klaviyo.
  • • Ability to troubleshoot technical and strategic issues within e-commerce software.

Responsibilities include leading and streamlining operations across customer service, fulfillment, marketing, and product management. The ideal candidate will possess a strong analytical mindset, exceptional organizational skills, and effective communication abilities.

Benefits
  • Advantages:
  • • Opportunity to work in a dynamic and mission-driven organization.
  • • Chance to develop onboarding programs and provide continuous training to team members.
  • • Collaborative environment that fosters innovation and growth.

For more information, please review the job description below:

Job ResponsibilitiesStrategic Operations Management
  • Key Tasks:
  • • Lead and streamline operations across customer service, fulfillment, marketing, and product management.
  • • Identify, troubleshoot, and implement technical solutions to optimize workflows and performance.
E-commerce Expertise
  • Essential Skills:
  • • Leverage deep knowledge of e-commerce software.
  • • Ability to quickly learn new e-commerce software and understand how various software programs interact.
  • • Ability to troubleshoot technical and strategic issues within e-commerce software.
Data Analysis
  • Responsibilities:
  • • Collect and clean operational data to identify trends and patterns.
  • • Generate insightful reports to inform decision-making and strategic planning.
Customer Experience
  • Key Objectives:
  • • Utilize platforms like Gorgias to deliver outstanding customer service.
  • • Represent the brand and have a problem-solving mindset.
Marketing & Growth
  • Goals:
  • • Partner with marketing teams to develop targeted campaigns.
  • • Identify and engage potential influencers and affiliates to expand outreach.
Project & Fulfillment Management
  • Responsibilities:
  • • Oversee end-to-end fulfillment processes, ensuring efficiency, accuracy, and alignment with quality standards.
Team Development & Collaboration
  • Objectives:
  • • Foster a culture of excellence, curiosity, and cheerfulness within the team.
  • • Develop onboarding programs and provide continuous training to ensure team members are empowered and aligned with company goals.

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