
Ecommerce Operations
1 day ago
Job Overview:
We are seeking a skilled and detail-oriented operations virtual assistant with expertise in e-commerce software and operations.
This role is ideal for someone who thrives in a fast-paced environment, is eager to drive business efficiency, and is excited about making an impact.
Key Qualifications- Expertise:
- • Deep knowledge of e-commerce software and ecosystem.
- • Strong understanding of technicalities of email marketing platforms like Klaviyo.
- • Ability to troubleshoot technical and strategic issues within e-commerce software.
Responsibilities include leading and streamlining operations across customer service, fulfillment, marketing, and product management. The ideal candidate will possess a strong analytical mindset, exceptional organizational skills, and effective communication abilities.
Benefits- Advantages:
- • Opportunity to work in a dynamic and mission-driven organization.
- • Chance to develop onboarding programs and provide continuous training to team members.
- • Collaborative environment that fosters innovation and growth.
For more information, please review the job description below:
Job ResponsibilitiesStrategic Operations Management- Key Tasks:
- • Lead and streamline operations across customer service, fulfillment, marketing, and product management.
- • Identify, troubleshoot, and implement technical solutions to optimize workflows and performance.
- Essential Skills:
- • Leverage deep knowledge of e-commerce software.
- • Ability to quickly learn new e-commerce software and understand how various software programs interact.
- • Ability to troubleshoot technical and strategic issues within e-commerce software.
- Responsibilities:
- • Collect and clean operational data to identify trends and patterns.
- • Generate insightful reports to inform decision-making and strategic planning.
- Key Objectives:
- • Utilize platforms like Gorgias to deliver outstanding customer service.
- • Represent the brand and have a problem-solving mindset.
- Goals:
- • Partner with marketing teams to develop targeted campaigns.
- • Identify and engage potential influencers and affiliates to expand outreach.
- Responsibilities:
- • Oversee end-to-end fulfillment processes, ensuring efficiency, accuracy, and alignment with quality standards.
- Objectives:
- • Foster a culture of excellence, curiosity, and cheerfulness within the team.
- • Develop onboarding programs and provide continuous training to ensure team members are empowered and aligned with company goals.
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