
Translation Specialist
6 days ago
About Translation Empire PK:
We are seeking a skilled Customer Support Specialist to join our team. As the UK's leading translation and interpretation company, we strive to deliver exceptional service to our clients.
Key Responsibilities:
- Manage all incoming calls professionally
- Evaluate customer needs to achieve satisfaction
- Maintain up-to-date knowledge on products and services
- Adhere to communication procedures and guidelines
- Handle a high volume of calls efficiently
- Analyze customer inquiries or issues, and provide feedback to improve processes
Requirements & Skills:
- Excellent written and verbal communication skills in English
- Strong problem-solving abilities
- Ability to remain calm under pressure
- Attention to detail and accuracy
- Collaborative mindset
- Adaptability to new technology and systems
- Flexibility with changing priorities
Shift Information:
Available shifts include Monday to Saturday from 12pm-8pm, 1:30pm-9:30pm, and 1pm-9pm (onsite)
We offer competitive salaries, medical benefits, and paid leaves to ensure a healthy work-life balance for our employees.
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