Phone Call Evaluation Specialist

We are seeking a highly skilled professional to join our team as a Service Quality Improvement Specialist at Translation Empire.Responsibilities:Monitor and evaluate customer interactions to identify areas for improvement.Develop and implement coaching sessions and training programs to improve communication and service delivery.Collaborate with team leaders...

About the JobVoxnet Communications is looking for a Quality Assurance Specialist to join our team. The primary responsibility of this role is to measure and evaluate the performance of sales and customer service representatives who interact with our consumer base.Job DescriptionMonitor calls to evaluate representatives' performance.Analyze data to identify...

Call Quality Evaluation Expert is a unique opportunity to join our team at Translation Empire. As a Call Quality Evaluation Expert, you will evaluate customer interactions based on accuracy, communication skills, and compliance with company standards.About the Role:You will document call evaluations and maintain accurate records of performance...

Quality Assurance Specialist - Auto InsuranceVoxnet Communications is a leading provider of call center services, and we are currently seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring that our auto insurance calls meet the highest standards of quality.Your...

Auto Insurance Quality Assurance RoleWe are seeking a skilled Quality Assurance Specialist to join our team at Voxnet Communications. In this role, you will be responsible for evaluating the quality of auto insurance calls and providing actionable feedback to agents.The successful candidate will have a strong background in call center operations and a proven...

We are looking for a skilled Call Monitoring and Feedback Analyst to join our team at Translation Empire PK. In this role, you will monitor inbound and outbound calls, evaluate customer interactions, and provide feedback to customer service representatives to enhance communication and service delivery.Key Responsibilities:Monitor inbound and outbound calls...

We are looking for a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams. The ideal candidate will have strong analytical skills and the...

We are looking for a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams. The ideal candidate will have strong analytical skills and the...

Quality Assurance Professional - Call Monitoring is an exciting opportunity to join our team at Translation Empire. As a Quality Assurance Professional, you will play a vital role in ensuring the quality of our customer service operations.About the Role:You will evaluate customer interactions based on accuracy, communication skills, and compliance with...

Role Description: The Call Center Customer Experience Coordinator will be responsible for providing exceptional customer service to UK-based customers via phone, email, or chat. This includes handling inbound calls, resolving customer complaints, and processing payments and bookings.You will also be responsible for maintaining accurate records of customer...

Quality Assurance Specialist for Auto Insurance CallsVoxnet Communications is looking for a highly motivated Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a crucial role in ensuring that our auto insurance calls meet the highest standards of quality.Your primary responsibility will be to listen to recordings...

Quality Assurance Specialist Voxnet Communications, Pakistan The primary responsibility of the call center Quality Assurance Representative is to measure and evaluate the performance of the sales and customer service representatives who come in direct contact with the company's consumer base. The quality assurance representative must ensure compliance with...

Customer Support Specialist Graphixo Design Solutions, Pakistan We are seeking two Customer Support Specialists.The Customer Support Specialists ensures that all customer needs are promptly addressed by responding to customers' requests, orders, questions and concerns in a timely and accurate manner, while exercising the highest level of service and...

We are a fast-growing career services company in the UK, seeking a skilled Sales Conversion Specialist to convert leads into sales via WhatsApp and phone calls. The ideal candidate is a strong closer with excellent UK English communication skills and experience in cold calling and sales.As a Career Services Representative, you will engage with potential...

Job Title: Quality Assurance SpecialistVoxnet Communications seeks a detail-oriented Quality Assurance Specialist to oversee the performance of sales and customer service representatives. As a quality assurance specialist, you will ensure that representatives meet or exceed industry standards.ResponsibilitiesEvaluate representatives' performance through call...

Team Lead / Supervisor / Shift InchargeLeading the team and achieving the targets. Proper management and record of sales. Responsible for training and development of new employees. Designing Salary structures and also responsible for the compensation and benefits for the employees. Reviewing and evaluating weekly sales achievement and producing an end of...

Job Overview: As a Revenue Growth Specialist at CLOUD DATA LLC, you will play a crucial role in driving business expansion through strategic sales and marketing efforts.About the Job:You will be responsible for making outbound calls to generate revenue, identifying new business opportunities, and developing relationships with potential customers.A strong...

Job SummaryWe are seeking a highly motivated and experienced leader to join our team as an Operations Manager. As a key member of our leadership team, you will be responsible for leading the team and achieving our targets.Main ResponsibilitiesManage and lead the team to achieve sales targetsEnsure proper management and record-keeping of sales dataDevelop and...

Job OverviewVoxnet Communications seeks a highly skilled Quality Assurance Specialist to evaluate the performance of sales and customer service representatives. As a quality assurance representative, you will ensure compliance with company and industry standards.Key ResponsibilitiesEvaluate call center representatives' performance using call monitoring...

About Translation Empire PK:We are seeking a skilled Customer Support Specialist to join our team. As the UK's leading translation and interpretation company, we strive to deliver exceptional service to our clients.Key Responsibilities:Manage all incoming calls professionallyEvaluate customer needs to achieve satisfactionMaintain up-to-date knowledge on...